A&A IT Troubleshooting Articles & Additional Resources
Select the drop-down for some general troubleshooting information for Windows and Mac users.
Hold during startup | Description |
Shift (⇧) | Start up in Safe Mode. |
Option (⌥) | Start up to Startup Manager, which allows you to choose other startup disks, if available. |
C | Start up from an available CD, DVD, or USB thumb drive that contains a valid operating system for your Mac. Or use Startup Manager, as described above. |
D | Start up from the built-in Apple Hardware Test or Apple Diagnosticsutility, depending on your Mac model. Or use Option-D to start up from this utility over the Internet. |
N | Start up from a compatible NetBoot server, if available. To use the default boot image on the NetBoot server, hold down Option-N instead. |
Option-Command (⌘)-P-R | Reset NVRAM or PRAM. |
Command-R | Start up from the built-in macOS Recovery system. Or use Option-Command-R or Shift-Option-Command-R to start up from macOS Recovery over the Internet. macOS Recovery installs different versions of macOS depending on the key combination you use while starting up. |
Command-S | Start up in single-user mode. |
T | Start up in target disk mode. |
X | Start up from your macOS startup disk when your Mac would otherwise start up from a non-macOS startup disk, such as a Windows partition. Or use Startup Manager, as described above. |
Command-V | Start up in verbose mode. |
Eject (⏏), F12, mouse button, or trackpad button | Eject removable media, such as an optical disc. |
Select the drop-down to view additional resources provided by UW-IT and the College of Engineering
As a free service for students at the University of Washington in Seattle, the Student Technology Loan Program (STLP) provides equal access to essential academic technology tools. The program, both funded and operated by students, enriches the UW student experience and facilitates academic success by enabling collaboration, creativity, innovation and learning both inside and outside the classroom.
Not able to find what you are looking for? Email aatech@uw.edu or call the COE IT helpline 206-221-4214.